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You have a few options! If you already know what vitamins and supplements you want to take, you can go straight to our products page and build your own pack.
Or, if you are just starting on vitamins and supplements, and want a little help deciding what to take (or are simply curious about how your current regimen stacks up), check out our Health Assessment. You just need to answer a few questions about your diet, lifestyle & health goals, and your personalized recommendations will be ready in minutes!
Each order consists of packs enough to last you for 28 days. Depending on your supplement plan, you may have to take certain supplement twice a day, which may range between 30 – 60 packs, alternating between morning and evening.
To make it simple and easy to remember, we usually recommend you to take your supplements after meals, which is after breakfast time and dinner time.
Our comprehensive Health Assessment takes into consideration your diet, lifestyle and wellness goals to generate a personalized recommendation, just for you. You can take the Health Assessment, or if you would like to work directly with one of our health care practitioners, you can read more about them and reach out to us at our email.
Unfortunately, we do not provide trial service at the moment, but there may be certain events and promotions that we may offer at any given time. The minimum subscribe period is one (1) month, which you may cancel or change at any time during your subscription. Kindly refer to our Terms and Conditions for more information.
Our Medical Advisory Board consists of a team of experienced doctors, nutritionists and dietitians, as well as pharmacists. They are largely involved in the process of developing the health assessment that you see, and also consultation of types of products used.
We are glad you love it, we do too! We are constantly updating our social media pages such as Facebook, so be sure to check us out and like, comment & share our posts! You can share about your user experience on our Facebook page and even get a promo code which can be used on your next purchase!
No worries! We provide a detailed product breakdown of each item we show on our Products Page where you can find the Supplement Facts, Ingredients, Recommended Use, Dosing and any Cautions or Warnings that may come with it. Feel free to drop us an email if you have any enquiry on the products used.
We only offer you the best quality of vitamins and supplements. We will only recommend you supplements that suit your dietary restrictions based on your results from our health assessment.
In the event that you experienced unwanted reaction towards our supplements, please seek medical attention immediately. It’s important to let us know if something doesn't agree with you so we are sure to remove it from your next shipment and make note of it on your account.
If you missed taking a pack, we recommend skipping that dose, then taking your next pack at the assigned time.
Make sure you store your packs in a cool, dry place below 25 degrees Celsius. Packs should not be stored in the fridge, freezer or in the car for long periods of time. It is fine to keep you packs with you in your bag when you are travelling, just make sure it’s not exposed to the hot sun!
We always check for drug-nutrient interactions to prevent negative interactions with your medications and supplements. We still recommend that you discuss proper medication timing with your physician. Some medications may be best absorbed when taken separately from your supplements even if there is no negative interaction.
Even the highest quality of supplements have an expiration date, we in Vitapack will always monitor our products closely to ensure you receive a fresh pack. We recommend that you use your box within 6 months of receiving it.
It is not recommended that you drink a caffeinated beverage with your supplements. Take your supplements with food and water at least an hour before or after coffee or other caffeinated beverages.
Caffeine can interfere with the absorption of vitamins and minerals including Vitamin D, Calcium, some B vitamins, Iron, Potassium, Magnesium, Zinc, Copper, Manganese, and potentially vitamin A.
Please do not take your vitamins with alcohol to avoid potentially negative interactions with your supplements, particularly mood and sleep supplements.
If you are pregnant, breastfeeding or in the post-partum phase, we always recommend consulting with your primary healthcare provider before starting or discontinuing any natural health products.
Certainly! If there is something you would like to take that did not come up as part of your recommendation from the Health Assessment, you can always add it to your pack before checking out by clicking on the products page , and adding items directly to your cart from there. Just note that we cannot screen for any interactions or therapeutic duplication if you are adding products this way which is at your own risk.
Yes, you can. If you already know what vitamins and supplements you want to take, you can go straight to our products page and build your own pack. Alternatively, if you have gone through the Health Assessment and still want to make some adjustments, you can always delete recommendations from your cart, adjust the quantities, or add to your list by visiting our products page.
Once the order has been placed, you can view your current order from your customer account page under the option "View Order." Any changes made to your order for the next shipment can also be viewed from your customer account page.
When you place your first order, we will automatically ship a new order every 28 days. You can cancel at anytime or change the next ship date by signing into your account. There is no cost for the subscription service. You are only charged for the price of the supplements. For further details, kindly to refer to our Return and Refund Policies.
Every Vitapack shipment includes a 28 day supply of your personalized daily vitamin packs, information card with supplement details for your daily dosage of nutrients, and promotional items (if any). You may have 1-2 packs per day (Day and Night), depending on your supplement regimen.
